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About Us

Privacy Policy

1. Parties

1.1 KEX (hereinafter referred to as "KEX") is an integrated global digital currency trading platform registered in Seychelles and headquartered in Singapore. Designed to provide worldwide users with professional, safe and convenient digital currency trading services, KEX has currently launched the international site and Korea site. For the convenience of understanding this agreement, KEX will be referred to as "the platform", while the company and this platform will collectively use "we" or other first-person titles in this agreement.

1.2 The persons or corporations who login this platform are considered as users of this platform, hereinafter referred to as "you".

1.3 The platform and You are collectively referred to as "The Parties" in this Agreement, and the platform or you is separately called "a party".

2. The purpose of privacy policy

As per the privacy policy, we can only collect your information if you login to the platform, register with the platform, and / or use the services we provide. And the privacy policy regulates how we should use and protect the information we collect.

3. Your Consent

In order to ensure that you fully trust us for the processing of your personal information, please read and understand the privacy policy in detail. Once you log in to this platform, whether or not you register on this platform, you are deemed to accept, agree, undertake and confirm the following:

User undertakes that the user has full civil rights and abilities, if not, by clicking on the Register button, the user is deemed to be agreed and represented by his/her legal representative in registering KEX and applying KEX services.
3.1 You voluntarily disclose personal information to us;
3.2 You will comply with all the terms and conditions of this Privacy Policy;
3.3 You allow us to collect your information when you login to the platform, register with the platform, and / or use the services we provide. You agree that we make any changes to our Privacy Policy in the future.
3.4 You agree that our branch offices, affiliates, and employees may contact you regarding the products and services that may be of interest to you (unless you have indicated that you do not wish to receive them)

4. Information Collected

4.1 By using this platform, you consent to our use of cookies to keep track of each and every action of you and to collect and record all your information, including but not limited to your IP address, location and other information.

4.2 If you are willing to use the services provided by this platform, you need to fill in and provide the following two kinds of information:

4.2.1 Identity Information. This information can help us verify that you are eligible to register as a member of this platform, including but not limited to your name, your residence address, mailing address, other certificates issued by your country or government to prove your identity as well as the number(s) involved and any other information (hereinafter collectively referred to as "Identity Information") that will assist us to verify your identity.

4.2.2 Service Information. This information helps us to contact you and provide you with assistance, including but not limited to your telephone number, fax number, valid email address, mailing address, and your debit card information and/or other account information known as "Service Information").

4.3 When you use this platform or the services it provides, in order to enhance the security of this platform and your experience of using it and the services it provides, or according to the court or applicable laws and regulations and any other government agency with jurisdiction, we may collect other necessary information through our proprietary e-mail or other methods that we believe to be in compliance with relevant requirements.

4.4 You should agree to and comply with the separate and independent privacy policy of the third party network if you visit any other third party platform or partner party that is linked to this platform. We are not responsible for the content and activities of these platforms or partners.

5. Cookie
5.1 When you visit our platform, we use GoogleStats via cookies to record our performance and to verify the effectiveness of online advertising. A cookie is a small amount of data that is sent to your browser and stored on your computer's hard drive. Only when you use your computer to enter our platform, the cookie can be sent to your computer hard drive.

5.2 Cookies are commonly used to record visitors' habits and preferences as they browse through various items on our platform. The information collected by Cookies is anonymous collective statistics, which does not contain personal information.

5.3 Cookies can not be used to retrieve data from your hard drive, your email address, or your personal data. This will allow the platform or your service provider system to identify your browser and capture and memorized information. Most browsers are preset to accept cookies. You may choose to set your browser to not accept cookies or notify you if cookies are installed. However, if set to disable cookies, you may not be able to activate or use certain features of our platform.
6. The Use of Information

6.1 We use your information for the following purposes or in the following ways:

6.1.1 Provide you with our services through our platform;

6.1.2 When you use our platform, you can identify and confirm your identity;

6.1.3 To improve and enhance our platform and services (to help us improve the platform's services based on the information and feedback we receive about you, so that we can respond more effectively to your service requests and support needs);

6.1.4 Collect statistics on the usage of our platform data;

6.1.5 Personalize your experience (Your information will help us to respond to your individual needs better);

6.1.6 Deal with Transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent, except that for the purpose of completing the transaction you have requested);

6.1.7 To regularly send emails (You provide order processing email addresses that can be used to send you information and update your order, in addition to receiving occasional newsletters, updates, related product or service information, etc.);

6.1.8 Meet the other objectives set forth in this Platform User Agreement and all legal ways to satisfy those objectives.

6.2 We will not sell, trade or otherwise transfer information to other parties. But does not include trusted third parties who help us operate our platform, conduct business, or provide services to you provided those parties agree to keep this information private. We will disclose information when we believe it is appropriate, in compliance with laws, rules and regulations, or when we receive orders from the court or the competent authority and we need to enforce our platform strategies, to operate our platform properly or to protect the rights, security and property  of us or others. However, your information may not be provided to others for marketing, advertising, or other purposes.

7. Personal Data Protection

7.1 We implement proper physical, electronic, managerial and technical measures to protect the security of your personal data. We make every effort to ensure that any personal data collected through our platform is protected against nuisance from any third party not connected with us. The safety measures we take include but are not limited to:

7.1.1 Physical Measures: Records containing your personal data will be stored in a locked location.

7.1.2 Electronic Measures: The computer data containing your personal info. will be stored on computer systems and storage media subject to strict logins.

7.1.3 Management Measures: Only your authorized staff members have access to your personal data, and these staff members will be required to comply with our internal code of confidentiality of personal data.

7.1.4 Technical measures: It is possible to use the encryption technology such as SecureSocket Layer Encryption to transfer your personal data.

7.1.5 Other measures: Our web server is protected by "firewall".

7.2 If you are aware of any security vulnerabilities on our platform, do not hesitate to contact us so that we can take appropriate action as soon as possible.

7.3 Despite the above technical and security measures, we can not guarantee the absolute security of the data transmitted over the Internet, and we can not absolutely guarantee that the personal information you provide to us through our platform is safe at all times. We will not be liable for any loss or damage arising out of or in connection with any incidents of unauthorized access to your personal data.

8. Revision of the Privacy Policy

We reserve the right to change this privacy policy at any time. We will inform you that we have revised the privacy policy by highlighting the effective date of the new version and the content revised. We will sometimes inform you that the privacy policy has been revised but this is not an obligation of ours. You should periodically review the privacy policy and follow its revisions. If you do not agree with the revised content, you should stop accessing the platform immediately. When an updated version of the Privacy Policy is posted,  and you continue to access this platform, it indicates that you consent to the update and agree to comply with the updated privacy policy.

9. Communicate With Us

9.1 If you have any requests and opinions, you may contact us through the contact information displayed on the platform (hereinafter referred to as "effective contact information"), which is the only valid and official email or phone number we communicate with you. We are not responsible for any losses if you did not use the effective contact information.

9.2 We only post announcements and information through the effective contact information or on this platform, so we will not be responsible for any losses due to your trust in the information that has not been displayed in the above channels.

9.3 If you have any questions about our privacy policy, please do not hesitate to contact us.